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Level 1: Cadet

Confusing bill

Answered
I have received a new bill for our internet but it seems to be too expensive and I don’t understand the details on a bill.
1 ACCEPTED SOLUTION

Accepted Solutions
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Level 23: Superhero
Level 23: Superhero
Accepted Solution

Re: Confusing bill

Hi Jedakal,

Contact Telstra Billing on 132200 or via Live Chat
https://www.telstra.com.au/chatnow/landing?pageId=https%3a%2f%2flivechat.telstra.com%2f

They'll explain what the charges are for.
I am NOT a Telstra employee and never have been. However, I AM a customer who volunteer's my time in the hope to help someone with their question.
To show your appreciation to myself or another member, please click on the LIKE or mark as a SOLUTION for any post that you have found helpful on this forum.

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Level 23: Superhero
Level 23: Superhero
Accepted Solution

Re: Confusing bill

Hi Jedakal,

Contact Telstra Billing on 132200 or via Live Chat
https://www.telstra.com.au/chatnow/landing?pageId=https%3a%2f%2flivechat.telstra.com%2f

They'll explain what the charges are for.
I am NOT a Telstra employee and never have been. However, I AM a customer who volunteer's my time in the hope to help someone with their question.
To show your appreciation to myself or another member, please click on the LIKE or mark as a SOLUTION for any post that you have found helpful on this forum.

View solution in original post

Set it & forget it

With direct debit there’s no need to give paying your bill another thought.

Avoid queuing up and never worry about late fees again.

Setup direct debit