Level 1: Cadet

Coverage issues? Let us know

Today my phone keeps dropping out of service, can not make calls and can't use the internet.  I keep turning my phone on and off, it works for a minute then drops out again.  What can i do? 

Was this helpful?

  • Yes it was, thank you
  • No, I still need help
Telstra (Retired)
Telstra (Retired)

Re: Coverage issues? Let us know



Sorry to hear of the trouble with your mobile. We report outages or maintenance on our service status page below:



If nothing is listed, please call our Mobile Assurance team on 13 22 00 (24x7) then say "Faults" so we can check on this for you. 


- Iain 

Need help? Check out our Community Wiki or Support Portal || Looking for a new mobile? Order online today || Get help with any Tech at Home with Telstra Platinum || Don't forget to tag answers as Accepted Solutions and give a Like to the member(s) who helped you out.

All moderation actions are supported by the CrowdSupport Community Guidelines

Set it & forget it

With direct debit there’s no need to give paying your bill another thought.

Avoid queuing up and never worry about late fees again.

Setup direct debit