CrowdSupport®
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Level 1: Cadet

credit to wrong account

recently had transfer of ownership on my telstra bill and keep getting a credit amount sent to the previous ownership but they no longer hold an account so just wondering who i contact to have this credit attached to the proper bill.

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1 REPLY 1
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Level 23: Superhero

Re: credit to wrong account

Hello,

You should contact the Billing Department.

Below is a link to Live Chat

https://www.telstra.com.au/chatnow/landing?pageId=https%3a%2f%2flivechat.telstra.com%2f

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If my advice is a solution, please acknowledge it.

I'm not a Telstra employee.
50 + years exp. in radio comms., eg mobile phones since 1963, two-way radios, base stations, antennas & pagers. Expert in current Telstra Go repeaters & smart antennas.
"Being 75 years of age, entitles one to be an expert at everything!!"

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