Data rip off

[Darrenlewis1967]

I recharged $10 this evening, I bought a top up, the 1GB I got was gone in minutes, I didn't use my phone and all my connections turned off, nut 1GB was gone in less than an hour. . I have recharged $90 this month alone. It used to be $30. It's been happening for at least 3 months. I buy credit, get 2.5 GB and is gone in a couple of days. HOW? I'm being ripped off so badly that I'm changing networks. My data is being STOLEN by telstra

[DrQ]

What type of phone are you using?
If you go into settings and look at your data usage does it show what is using it?

[Kiwi59]

I'm having and have been having the same issues with Telstra, huge gouging of data, yesterday Telstra added 4 1 go data packs to my account in 23 minutes at $10 each. Three months ago I took phone to Telstra complaint of excess data usage, I was to.d I had virus in phone and told best solution buy new phone, I had Samsung 5 and ended up walking out with a Samsung 7. This is blatant theft. Time for some arse kicking 

[Georgie]

Hey @Kiwi59,

I've responded to your concerns on your post located here: https://crowdsupport.telstra.com.au/t5/Data-Usage/Data-usage/m-p/686375#M3297

-Georgie