highbury58
Level 1: Cadet

dodgy email

Today I recieved and unfortunately opened an email supposedly from telstra broadband about tracking data usage.  The text file was: products.zip.txt

Has anyone else received one and which computer system does it affect, if any.

Now that telatra is sending email bills etc it looked plausible,

Help!

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2 REPLIES 2
DanK
Community Manager Community Manager
Community Manager

Re: dodgy email

Hi highbury58,

 

Oh no, my first suggestion would be to run a scan of your computer using your security software. If you are not confident then I would suggest engaging the services of a computer tech at a local IT store for assistance.

 

Often these files contain a virus or malware, which have varying degrees of risk. Typically, they are targetted at Windows based systems as they are more common but this does not mean that other systems are immune from this kind of malicious activity.

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psundstrom
Level 2: Rookie

Re: dodgy email

Never, EVER, EVER open emails that contain .zip attachments, unless you are 100% SURE that it is a legitimate email and you have verified who has sent it.

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