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I purchased and used a Telstra Elite Mobile Broadband Modem a few years ago. I am wanting to use it again but I can't find the box it used to be in, which I believe provided a number to use to recharge etc. When I plug it in, it comes up with "No service" and "Disconnected" of which I expected, but I'm at a loss as to how I can reactivate and recharge it. Are you able to assist? Thanks
If you haven't recharged the original sim in 6 months since the expiry date of your last recharge it gets deactivated.
You'll need to purchase a new sim card and activate it.
You can go into any Telstra store and they'll be able to do this for you.
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