BD65
Level 1: Cadet

Email constantly being received for Bill Account Confirmation - 0270505992

I want to know if this is a scam email?

 

Bill Account Confirmation -<Removed to protect your privacy>

 

 

 

 

 

 

BILLING CONFIRMATION N°:3310


Dear Customer,

Our records indicate that your billing information has not been updated since you joined us. If you could update your billing information, you will not run into any future problems with the online service. However, any failure in updating your records may result with an account suspension due to outdated billing information.

CLICK HERE <link removed>

Thank you for your prompt attention to this matter, as we are processing the changes you have made .

Kind regards,
See you online soon,

Gerd Schenkel

Executive Director, Telstra Digital Sales and Service

 

 

 

 

Privacy
Protecting your privacy is important to us. You can view our Privacy Statement at telstra.com

 

 

 

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2 REPLIES 2
Yastiandrie
Level 24: Supreme Being
Level 24: Supreme Being

Re: Email constantly being received for Bill Account Confirmation - 0270505992

It's a Scam

I am a Complex Customer Service Specialist, nominally working with most assurance products. However, I am not an official representative on CrowdSupport.

IT Helpdesk and Technicial Support by Telstra Platinum
Helping Australians Find the Things that Matter Most with Telstra Locator
ShannonD
Support Team
Support Team

Re: Email constantly being received for Bill Account Confirmation - 0270505992

Hi BD65,

I'd recommend reporting this to https://service.telstra.com.au/customer/general/surveys/Report_misuse_of_service

Additionally, you can also report to https://www.scamwatch.gov.au/report-a-scam

 

More information via https://www.telstra.com.au/support/category/email/manage/phishing-or-hoax-email-scams

 

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