Level 1: Cadet

Error! "More with your service" >>"404 Page not found"

Hello, all my "extra services " do not work and showing the "404 Page not found" error. I cannot access my usage nor my recharge history (not in the browser and not in the app). And yes, I´ve re-installed the app and delete all cached files.

 

 

The link, which does not work:

 https://www.my.telstra.com.au/myaccount/link/data-usage-pre-paid 

 

Help!!

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3 REPLIES 3
Level 25: The Singularity
Level 25: The Singularity

Re: Error! "More with your service" >>"404 Page not found"

Usage History on Pre-Paid services appears to be currently unavailable.

Never be afraid to back yourself when trying new things, just always make sure you have 3 escape routes if things go wrong.
Level 1: Cadet

Re: Error! "More with your service" >>"404 Page not found"

Doesn`t really help me Smiley Sad

Level 25: The Singularity
Level 25: The Singularity

Re: Error! "More with your service" >>"404 Page not found"

No. But at least you know it isn't an isolated problem.

It could be because Telstra is migrating the management of Prepaid services to a new system, or it could be a glitch in the system.

Never be afraid to back yourself when trying new things, just always make sure you have 3 escape routes if things go wrong.

Set it & forget it

With direct debit there’s no need to give paying your bill another thought.

Avoid queuing up and never worry about late fees again.

Setup direct debit