Hi Corky3000,
You'll need to contact Telstra Billing either via Live Chat
https://www.telstra.com.au/chatnow/landing?pageId=https%3a%2f%2flivechat.telstra.com%2f
Or ring 132200.
Change's were made regarding Carrier Billing back in December 2018. Telstra stopped Carrier Billing for some competitions and services.
When you speak to a Telstra employee they'll be able to tell you if it's possible to use Carrier Billing for what you would like to use it for.
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Hello
Setup direct debit