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Level 1: Cadet

How do I set up direct debit payments?

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Why can I not find an option to change my account for direct debit payments?

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Level 23: Superhero
Level 23: Superhero
Accepted Solution

Re: How do I set up direct debit payments?

Hi Bidji2,

You can set Direct Debit up by logging into your Telstra My Account, but I'm not exactly sure how to do this as I'm on Pre-paid.

You can also use the below link to set up Direct Debit.
https://www.telstra.com.au/setupdirectdebit
I am NOT a Telstra employee and never have been. However, I AM a customer who volunteer's my time in the hope to help someone with their question.
To show your appreciation to myself or another member, please click on the LIKE or mark as a SOLUTION for any post that you have found helpful on this forum.

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Level 23: Superhero
Level 23: Superhero
Accepted Solution

Re: How do I set up direct debit payments?

Hi Bidji2,

You can set Direct Debit up by logging into your Telstra My Account, but I'm not exactly sure how to do this as I'm on Pre-paid.

You can also use the below link to set up Direct Debit.
https://www.telstra.com.au/setupdirectdebit
I am NOT a Telstra employee and never have been. However, I AM a customer who volunteer's my time in the hope to help someone with their question.
To show your appreciation to myself or another member, please click on the LIKE or mark as a SOLUTION for any post that you have found helpful on this forum.

View solution in original post

Set it & forget it

With direct debit there’s no need to give paying your bill another thought.

Avoid queuing up and never worry about late fees again.

Setup direct debit