Goldm
Level 1: Cadet

How To Download A Telstra Bill With Detailed Call History

Hey there,

 

I want to find out how to check the Telstra Bill With Detailed Call History

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Dowser
Level 21: Augmented
Level 21: Augmented

Re: How To Download A Telstra Bill With Detailed Call History

If you have unlimited calls and SMS/MMS on your plan, then your Telstral bills will not have a listing of the individual outgoing calls (or messages).

 

However, you can access the outgoing call history data for a month by using  the following method:

  1. Open the webpage https://onlinebilling.telstra.com.au/billingpayment/
  2. Sign in using your Username (Telstra ID) and password
  3. Use the left menu Online Billing > View Bills to select the bill in question (the latest bill's details are shown by default)
  4. To the right, select Download/Print Bill > Full itemised usage - CSV

This will download a CSV (Comma Separated Values) file that a spreadsheet program like Excel can open, with each row representing a separate Call/SMS/MMS.

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