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Level 1: Cadet

How to view bills left to pay

Hello, I have been paying off a telstra bill that I incurred a while ago. I pay X amount each week but don't know how to check how much I have left to pay or what other payment options I have. I occasionally get an email from Telstra Solutions Impact Financial Services reminding me that my payment is coming up, however I haven't had a reminder email since the 09/11/18.I am still get X amount deducted from my account on a weekly basis. I have a reference number but no other contact or help details on the email. Any help or advise would be greatly appreciated!

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Level 24: Supreme Being
Level 24: Supreme Being

Re: How to view bills left to pay

I would suggest speaking to credit management by calling 13 22 00 and say “credit management” as they will be the team base suited to look into the matter further, or connect you to the appropriate group to help further. 

Helpful Links

Internet not working or outage in your area? - Check the Outage page for details and troubleshooting.
Help with an account issue? - LiveChat 24x7 support
View Usage, Bills and more - Check it out on MyAccount

Previously worked with a Telstra Partner however I am not a Telstra Employee, just a fellow customer helping when I can.

Set it & forget it

With direct debit there’s no need to give paying your bill another thought.

Avoid queuing up and never worry about late fees again.

Setup direct debit