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Re: I am claiming a credit of $62.63 / account number 2000231503093 / Telstra Ref 08311743
It's best not to post Personal Details on Crowdsupport, as this is a public forum where it's mainly customer's helping other customer's. No-one on here has access to customer's Accounts...not even the Telstra Employee's.
I've notified a Moderator to remove your details.
You'll need to contact Telstra directly by either calling 132200 or sending a message in the My Telstra App on your mobile phone (blue icon in the Get Help section, bottom right of the screen). If Codi the bot replies with an irrelevant response type "I want to speak to a consultant". You'll be placed in a queue for a Telstra Employee to reply to your message. It could take hours for the initial reply to your message. You'll receive a notification on your mobile phone when they reply.
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