9526
Level 1: Cadet

I have paid my bill on Thursday 1st of April 2021. My account is still not up and running?

Answered
 
M Georgetown
1 ACCEPTED SOLUTION

Accepted Solutions
Ozmoz
Level 22: Superhuman
Level 22: Superhuman
Accepted Solution

Re: I have paid my bill on Thursday 1st of April 2021. My account is still not up and running?

Hi @9526 

 

Want to tell us you've paid? https://tel.st/xf26r 

 

 

Someone keeps putting vegetables in my beer crisper :-(

Footnote: I don't work for Telstra, I just try to help out fellow Telstra customers.

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4 REPLIES 4
SteveW_52
Level 22: Superhuman
Level 22: Superhuman

Re: I have paid my bill on Thursday 1st of April 2021. My account is still not up and running?

Was your account disabled for non-payment?  Did you advise Telstra of the payment (it is Easter after all)..

Stevo 52
Too many devices, probably an addict :-) also a tinkerer and developer of stuff..
Not with Telstra, just another customer like you!
Ozmoz
Level 22: Superhuman
Level 22: Superhuman
Accepted Solution

Re: I have paid my bill on Thursday 1st of April 2021. My account is still not up and running?

Hi @9526 

 

Want to tell us you've paid? https://tel.st/xf26r 

 

 

Someone keeps putting vegetables in my beer crisper :-(

Footnote: I don't work for Telstra, I just try to help out fellow Telstra customers.

View solution in original post

AmberSC
Support Team
Support Team

Re: I have paid my bill on Thursday 1st of April 2021. My account is still not up and running?

Ozmoz is right, you can report a payment online via that link. If preferred, you can also get in touch with our billing team over the Telstra app by clicking 'get help' and sending through a message. Let me know how you went with this 9526. 

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Ozmoz
Level 22: Superhuman
Level 22: Superhuman

Re: I have paid my bill on Thursday 1st of April 2021. My account is still not up and running?

Just a footnote...

 

I just copied and pasted what was on the page in the link. I should've changed the wording from...

 

Want to tell us you've paid?

 

To

 

Want to tell Telstra you've paid

 

As I don't work for Telstra, I don't even get paid anything for helping here lol.

Someone keeps putting vegetables in my beer crisper :-(

Footnote: I don't work for Telstra, I just try to help out fellow Telstra customers.

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