Level 1: Cadet

I've been emailed someone else's bill

I received an email from Telstra with a bill for someone (who isn't me) and for a bill that definitely isn't mine.


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Telstra (Retired)
Telstra (Retired)

Re: I've been emailed someone else's bill

Hi LindaP728


This is very concerning. 


So we can sort this out as quickly as possible, can you please speak with our 24x7 Billing team as they will need to investigate how this has occurred, and make the necessary adjustments to ensure it does not happen again. 


Sorry for the inconvenience. 



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