Highlighted
Level 1: Cadet

I want to know if my direct debit was set up in September 2020 as requested

Answer the question please <removed for your privacy>

Was this helpful?

  • Yes it was, thank you
  • No, I still need help
1 REPLY 1
Highlighted
Level 25: The Singularity
Level 25: The Singularity

Re: I want to know if my direct debit was set up in September 2020 as requested

Nobody at Crowdsupport has access to account information or billing systems.

 

You will need to send a message using the My Telstra app on your mobile (blue icon, bottom right of Get Help screen) and if Codi redirects you, type "Speak to a consultant" and you should be transferred tot he queue to chat with a human.

Never be afraid to back yourself when trying new things, just always make sure you have 3 escape routes if things go wrong.

Set it & forget it

With direct debit there’s no need to give paying your bill another thought.

Avoid queuing up and never worry about late fees again.

Setup direct debit