KD04
Level 1: Cadet

IG8 pty Ltd monthly scam

Please stop this payment from my account, i did not request it.  As per the Telstra invoice noting phone number to cancel/stop deduction - this DOES NOT WORK.  If you require further information please phone me on <Removed for Privacy> as i cannot get through to your help line,  nor can i get action from your chat line, and my internet connection is too slow and the minimum wait on your phone help line is 40 minutes.  Please phone as i did not request this item whatever it is.

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1 REPLY 1
JesseH
Telstra (Retired)
Telstra (Retired)

Re: IG8 pty Ltd monthly scam

Hey KD04, 

 

I'm really sorry to read about the trouble getting this addressed. 

Have you been able to speak with our billing team since posting here? If you're still having trouble, please let me know and I'll be happy to help. 

Jesse

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