CrowdSupport®
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Level 1: Cadet

IG8 Pty Ltd

This scam is continuing and very tiresome to block this company

Fee of 6.60 taken on my bill for a service I never requested

Calls to their 1300 no. only has a message to leave yr phone no.

 

Today I have barred premium sms and called telstra to get this fee of 6.60 taken off my bill for a service I never requested

Complaints going back years on Telstra (viewing crowdsupport.telstra)

Needs to be properly investigated  and action taken

Question is - who benefits from the ongoing arrangements?

 

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1 REPLY 1
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Level 25: The Singularity
Level 25: The Singularity

Re: IG8 Pty Ltd

They shouldn't have been able to bill you since December 2017 (when this sort of subscription was banned), unless they had previously been billing you (ongoing subscriptions were exempt from the ban).
Never be afraid to back yourself when trying new things, just always make sure you have 3 escape routes if things go wrong.

Set it & forget it

With direct debit there’s no need to give paying your bill another thought.

Avoid queuing up and never worry about late fees again.

Setup direct debit