Some of the links and information provided in this thread may no longer be available or relevant.
If you have a question please post a new topic.
Impossible to change mobile plan
I have been in contact all day 6 hrs so far to upgrade plan but website wont allow it so i contacted them by phone got put in a circle back to web page to change plans did that loop 5 times 5 different ways to get to speak to someone no good.
Round 2 : I found a way to speak to a human maybe an AI I'm still undecided that got me into a text msg war for 6 hrs to no avail, is this normal for Telstra now i want to post screen shots for the insanity this is and maybe some help whats the best way to share images here.
- 0 Likes
- 171 Views
- 3 Replies
Was this helpful?
- Yes it was, thank you
- No, I still need help
Re: Impossible to change mobile plan
That is the end of the conversation so far are they AI or Human i will post more later and can some else help with this problem a contact number for a manager if that even possible anymore idk.
- 0 Likes
- 0 Replies
Breach of contract, telstra not taking calls, change plan, service disconnected, cancelling planFind out more