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Incorrectly charged for a service I'm not getting
I've been charged $4.99 per week for a subscription I haven't signed up for and a service that is not being provided. Can you please sort out a refund?
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Re: Incorrectly charged for a service I'm not getting
Thank you for your enquiry and my apologies for any issues you're experiencing with AFL Live Pass.
Can you please confirm how these charges appear on your account? (it will be one of the below)
Telstra Applications Melbourne = Subscribed via Website
GOOGLE *Telstra CorpGOOGLE.COM = In App subscription via Google Play
APPLE ITUNES STORE SYDNEY = In App Subscription via iTunes
This will point us in the right direction to assist further.
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