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Mobile phone calls

Answered

How do I access all the numbers that we have called on our bill?

1 ACCEPTED SOLUTION

Accepted Solutions
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Telstra (Retired)
Telstra (Retired)
Accepted Solution

Re: Mobile phone calls

Hey Fluer,

 

This can be accessed via the My Account service at 

 

http://tel.st/rfe8y

 

You will have to select the phone number in question and navigate to the 'Recent Charges' section. There is a hyperlink next to the heading 'Recent Charges Breakdown' that will take you to an online view of your account. Here you can select the bill you wish to query, select the mobile number again and see the calls that have been charged. 

 

Let us know how you go. 

Need help? Check out our Community Wiki or Support Portal || Looking for a new mobile? Order online today || Get help with any Tech at Home with Telstra Platinum || Don't forget to tag answers as Accepted Solutions and give a Like to the member(s) who helped you out.

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1 REPLY 1
Highlighted
Telstra (Retired)
Telstra (Retired)
Accepted Solution

Re: Mobile phone calls

Hey Fluer,

 

This can be accessed via the My Account service at 

 

http://tel.st/rfe8y

 

You will have to select the phone number in question and navigate to the 'Recent Charges' section. There is a hyperlink next to the heading 'Recent Charges Breakdown' that will take you to an online view of your account. Here you can select the bill you wish to query, select the mobile number again and see the calls that have been charged. 

 

Let us know how you go. 

Need help? Check out our Community Wiki or Support Portal || Looking for a new mobile? Order online today || Get help with any Tech at Home with Telstra Platinum || Don't forget to tag answers as Accepted Solutions and give a Like to the member(s) who helped you out.

All moderation actions are supported by the CrowdSupport Community Guidelines

View solution in original post

Set it & forget it

With direct debit there’s no need to give paying your bill another thought.

Avoid queuing up and never worry about late fees again.

Setup direct debit