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Level 1: Cadet

My bill has just increased after less than a year. Pensioner discount?

I have had a Telstra mobile for many years.  It is not a smart phone.  I am retired and hardly use the phone.  For many years I was on a $30.00 per month plan.  This increased to $35.00 in September 2019.  Now today, 28 April 2020 it has jumped without warning to $40.00 in less than a year.  I think this is price gouging!  Am I entitled to a pensioner discount to reduce these outrageous price hikes?  Thanks   

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Level 22: Superhuman
Level 22: Superhuman

Re: My bill has just increased after less than a year. Pensioner discount?


@Frustrated98 wrote:

I have had a Telstra mobile for many years.  It is not a smart phone.  I am retired and hardly use the phone.  For many years I was on a $30.00 per month plan.  This increased to $35.00 in September 2019.  Now today, 28 April 2020 it has jumped without warning to $40.00 in less than a year.  I think this is price gouging!  Am I entitled to a pensioner discount to reduce these outrageous price hikes?  Thanks   


Hi @Frustrated98 

 

You would be better of going with Telstra's little brother Belong Mobile.

 

They offer a $10 a month unlimited plan on national and mobile numbers. And free 1300 numbers if you use them to pay bills. As well a 1GB a month and any unused data goes into an unlimited bank so you can use it anytime.

 

https://www.belong.com.au/mobile/plans 

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