Level 1: Cadet


Hi, my home phone line is connected to my neighbours house and they are able to call international at my expense. Is there anyway I can get this rectified?


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Support Team
Support Team


Hi @devos92


Very sorry to read that your home phone is connected at the wrong address. This is very unusual and something that needs to be investigated.


Have you been able to get in touch with the home phone faults team on 13 22 03 (available 24x7) to see if they can offer a solution?


I look forward to your response.


- Jimmy

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