Level 2: Rookie

New Bill format

I just received my bill from Telstra - what a disaster this "new format" is - Comes through via Word - have to convert it to PDF before you can print and then it keeps telling me that my margins are inadequate - what's the old saying "IF IT AIN'T BROKE - DON'T FIX IT" 

What a waste of time - Telstra needs to up it's game!!!  I tried the online chat to get an answer - there's another hopeless piece of innovation by Telstra!  Robots cannot cope with most questions!

Was this helpful?

  • Yes it was, thank you
  • No, I still need help

Set it & forget it

With direct debit there’s no need to give paying your bill another thought.

Avoid queuing up and never worry about late fees again.

Setup direct debit