frustrated64
Level 1: Cadet

Online bill payment

I hate receiving bill payment reminders, eventhough I am on a payment plan for an overdue Telstra account which was their fault!.  I prefer to receive mailed bills.  this should all be on their computerised records.  READ THE FILE.  A waste of numerous phone calls to the Ombudsmen again.   I know when they are due, they get direct debited from my acct. so stop sending them. any suggestion?

 

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1 REPLY 1
Esther
Telstra (Retired)
Telstra (Retired)

Re: Online bill payment

Hi,

There are automated bill reminders, if you have set up a payment plan already then you haven't nothing to worry about, unless you don't pay on the day specified in the payment plan

Thanks

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Set it & forget it

With direct debit there’s no need to give paying your bill another thought.

Avoid queuing up and never worry about late fees again.

Setup direct debit