Highlighted
Level 1: Cadet

Ordered ip5 but havn't got it yet Got text "data allowance changed" Being charged for the new phone?

I ordered an iPhone 5 online, but it hasn't been processed or sent yet. I own my previous phone outright so am on a different plan than the new one I will be going to. Although I haven't received the phone I have received a text saying my data allowance has changed. Does this mean I'm already being charged on a new plan even though I havent received the product yet?

Was this helpful?

  • Yes it was, thank you
  • No, I still need help
1 REPLY 1
Highlighted
Level 21: Augmented

Re: Ordered ip5 but havn't got it yet Got text "data allowance changed" Being charged for the new ph

normally means they've just processed it and your plan has changed over, phone should be on it's way if this is the case
----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
Statistically, three out of five people are not the other two

Set it & forget it

With direct debit there’s no need to give paying your bill another thought.

Avoid queuing up and never worry about late fees again.

Setup direct debit