This thread is now archived and closed to new comments.
Some of the links and information provided in this thread may no longer be available or relevant.
If you have a question please post a new topic.
Some of the links and information provided in this thread may no longer be available or relevant.
If you have a question please post a new topic.
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Email to a Friend
- Report Inappropriate Content
CMoo
Level 1: Cadet
April
Overcharged...
I appreciate the current climate means that Telstra are having issues with taking customer calls and online chat. However, on my current bill I've been overcharged by over $200 on this month's bill. I have the transcript from previous calls to support my query.
Given the current climate I'm extremely keen to resolve this issue before monies are taken out of my account. Any ideas on how I can raise this issue?
Following the instructions via Codi simply pushes me back to an Online Chat function which doesn't work.
Was this helpful?
- Yes it was, thank you
- No, I still need help
Thank you for your feedback
Thank you for your feedback
1 REPLY 1
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Email to a Friend
- Report Inappropriate Content

Level 25: The Singularity
April
Re: Overcharged...
The only way at the moment is to try and get through on 132200.
Never be afraid to back yourself when trying new things, just always make sure you have 3 escape routes if things go wrong.
Related Content
-
Overcharging
Find out more -
Overcharged on my broadband?
Find out more -
Overcharged on my Telstra Bill
Find out more -
Overcharged
Find out more