Nina1234
Level 1: Cadet

overdue payment

Dear telstra 

I have letter from you for over due payment.

But I don't understand because we paying Direct from bank.

Please find out what happen.

account number 2000 05225

thank you.

 

 

 

 

 

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2 REPLIES 2
Jupiter
Level 25: The Singularity
Level 25: The Singularity

Re: overdue payment

You will need to contact Telstra either via 132200 or chat using the My Telstra app.

 

Nobody at Crowdsupport has access to account information or billing systems. It is primarily a customer 2 customer forum.

Never be afraid to back yourself when trying new things, just always make sure you have 3 escape routes if things go wrong.
Dowser
Level 22: Superhuman
Level 22: Superhuman

Re: overdue payment

Also, it could be a scam.

Set it & forget it

With direct debit there’s no need to give paying your bill another thought.

Avoid queuing up and never worry about late fees again.

Setup direct debit