Chay1
Level 2: Rookie

Paid bill before direct debit took money out

I paid my account before the direct debit. Will telstra take my direct debit wven though there is a nil balance on my account

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iPat91
Support Team
Support Team

Re: Paid bill before direct debit took money out

Hey @Chay1, if you've paid your current balance before the direct debit then the direct debit shouldn't be processed. If in the event it does get processed, your account will be in credit and you can use this credit for your future bill balance or request a refund.

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