Solved: Paid my bill but the new bill includes credit from... - Telstra CrowdSupport

AT_2020

I don't know if this is the right forum but there is no way I can reach the contact centres and the live chat keeps repeating with no solution.

The issue is - I have paid my bill for March and it reflects in my bank account however my this month bill contains a credit from the previous month. Who can look into this and fix it?

AT_2020

Found what the issue was, this post can be closed.

View solution in original post

AT_2020

Found what the issue was, this post can be closed.

View solution in original post

Jupiter

Are you saying that you shouldn't have received a credit?

Credits can sometimes take a while to appear on bills.

Never be afraid to back yourself when trying new things, just always make sure you have 3 escape routes if things go wrong.

Paid my bill but the new bill includes credit from the previous month

Re: Paid my bill but the new bill includes credit from the previous month

Re: Paid my bill but the new bill includes credit from the previous month

Re: Paid my bill but the new bill includes credit from the previous month

Set it & forget it

Paid my bill but the new bill includes credit from the previous month

Re: Paid my bill but the new bill includes credit from the previous month

Re: Paid my bill but the new bill includes credit from the previous month

Re: Paid my bill but the new bill includes credit from the previous month

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Set it & forget it