Level 1: Cadet

Paid my bill twice

I paid twice billing accidentally . So if may be , I want to get back my money because of my financial problem.



Kind regards,


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Level 25: The Singularity
Level 25: The Singularity

Re: Paid my bill twice

Ring 132200 and request a refund of the overpayment.


Unfortunately, the way the system works, your next bill may come due before you receive the refund. It can take up to 10 business days for the refund to arrive back with you.

Never be afraid to back yourself when trying new things, just always make sure you have 3 escape routes if things go wrong.

Set it & forget it

With direct debit there’s no need to give paying your bill another thought.

Avoid queuing up and never worry about late fees again.

Setup direct debit