Level 1: Cadet

Placed an order for NBN connection and the order indicates no fee for connection - $99 fee waived.

Placed an order for NBN connection and the order indicates no fee for connection - $99 fee waived. Telstra contacted me today to arrange the NBN person to come and connect me to the NBN - no charge. Also to arrange the Telstra Tech to make the final connection, however would I like to try making the connection my self to save the $240 fee for the Tech!! What happened to the no connection fee ??? No mention in the order of the $240 fee, no mention in the order confirmation of the fee. Even the person I spoke with acknowledged there was no mention of the fee. Leaving a very sour taste about this HIDDEN FEE, typical of Telstra!

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