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Re: Plan cancellation
Hello, could be the reason be that there is still a balance owing on the account?
As Crowd Support is not customer service, no one here has account access as we are customers like you.
If there is nothing owing and you have tried online and at a store, you could lodge a complaint.
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I'm not a Telstra employee.
50 + years exp. in radio comms., eg mobile phones since 1963, two-way radios, base stations, antennas & pagers. Expert in current Telstra Go repeaters & smart antennas.
"Being 76 years of age, entitles one to be an expert at everything!!"
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