Level 1: Cadet

Plan cancellation

Can someone  please help with getting an account  cancelled  as i have tried on line and instore to cancel my account's to no avail

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1 REPLY 1
Level 23: Superhero

Re: Plan cancellation

Hello, could be the reason be that there is still a balance owing on the account?

As Crowd Support is not customer service, no one here has account access as we are customers like you.

If there is nothing owing and you have tried online and at a store, you could lodge a complaint.

https://say.telstra.com.au/customer/general/forms/Email-Complaint

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50 + years exp. in radio comms., eg mobile phones since 1963, two-way radios, base stations, antennas & pagers. Expert in current Telstra Go repeaters & smart antennas.
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