problems not covered by online and chat and when call help number get auto fob off
TELSTRA, please help us that need to speak with a Human!
I have account and service issues that I need to speak to a Human being about as none of the auto assistance either online or via the Telstra app can assist with. When call 132200 number, I keep getting referred back to the app. Which does not have the answer or assistance I seek for my issue.
All I hear is covid, covid, covid being blamed, where in reality it is a Telstra's excuse for poor customer care service or assistance.
If you do care then prove it and please help!
- 0 Likes
- 147 Views
- 0 Replies
Was this helpful?
- Yes it was, thank you
- No, I still need help