Recharge prepaid service using credit on telstra account
I have a $33 credit on Telstra account from an NBN service that is no longer with Telstra. How do I use this credit to recharge my pre-paid Telstra mobile phone?
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Re: Recharge prepaid service using credit on telstra account
You'll need to send a message via the My Telstra App on your mobile phone (blue icon in the Get Help section, bottom right of the screen).
If Codi the bot replies with an irrelevant response type "I want to speak to a human".
You'll be placed in a queue for a Telstra Employee to reply to your message.
They should be able to put that $33 credit as a recharge on to your Pre-Paid service.
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