John_Nash
Level 1: Cadet

Recharging Issues Error: 0000_9068

I spent hours today trying to recharge my prepaid through my credit card and I give up Telstra. I tried to get online help through chat and while I was telling the customer service that I used both app and website to recharge but they were still referring me to use website or app to recharge my mobile phone.

I google it this error 0000_9068 and its is quite common from 2012. I will go with someone where I contact to a human being who understand the issues.

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1 REPLY 1
Toriee
Support Team
Support Team

Re: Recharging Issues Error: 0000_9068

Hey @John_Nash 

 

Not good to hear that you're having trouble recharging. Have you had this trouble previously? 

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