Some of the links and information provided in this thread may no longer be available or relevant.
If you have a question please post a new topic.
Redund not received
I switched my home internet to another provide. I always paid extra to keep my account in credit.
It's been not less than 5 years I am still with out the refund. I was told on both occasions cheques were sent to to wrong address.
I am still with out my refund..
- 0 Likes
- 169 Views
- 1 Reply
Was this helpful?
- Yes it was, thank you
- No, I still need help
Re: Redund not received
Unfortunately as a public forum no one here would be able to access your account and resolve that for you via this method.
since you haven’t been able to resolve the issue with the support team I would suggest lodging an official complaint as outlined here; https://www.telstra.com.au/support/category/account-billing/manage-account/our-complaints-handling-p...
Internet not working or outage in your area? - Check the Outage page for details and troubleshooting.
Help with an account issue? - LiveChat 24x7 support
View Usage, Bills and more - Check it out on MyAccount
Previously worked with a Telstra Partner however I am not a Telstra Employee, just a fellow customer helping when I can.
- 0 Likes
- 0 Replies