007Farmer07
Level 1: Cadet

Response to my testra account

Answered

To Telstra, I was wondering if my account is still under contract & if so for how long & how much would it be for me to cancel & leave.

1 ACCEPTED SOLUTION

Accepted Solutions
Jupiter
Level 25: The Singularity
Level 25: The Singularity
Accepted Solution

Re: Response to my testra account

Never post your account number in a public forum such as Crowdsupport.

 

This is primarily a customer 2 customer forum and nobody has access to your account details or billing systems.

 

You can check the status of your account through the My Telstra app (go to the services tab and tap on your service and it will give you the details) or call 132200 and you can ask there.

Never be afraid to back yourself when trying new things, just always make sure you have 3 escape routes if things go wrong.

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Jupiter
Level 25: The Singularity
Level 25: The Singularity
Accepted Solution

Re: Response to my testra account

Never post your account number in a public forum such as Crowdsupport.

 

This is primarily a customer 2 customer forum and nobody has access to your account details or billing systems.

 

You can check the status of your account through the My Telstra app (go to the services tab and tap on your service and it will give you the details) or call 132200 and you can ask there.

Never be afraid to back yourself when trying new things, just always make sure you have 3 escape routes if things go wrong.

View solution in original post

ACroker
Support Team
Support Team

Re: Response to my testra account

Hi there. Jupiter is absolutely right here, you are able to access this information yourself through the app but if you need assistance with it please reach out to us via the phone or on the social channels. We'll be happy to help if you need any extra information or get stuck.

- Ash

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