This thread is now archived and closed to new comments. Some of the links and information provided in this thread may no longer be available or relevant. If you have a question please post a new topic.
For the last couple of months each time I get a new bill, it tells me on the app that my services have been restricted and my bill is overdue. I have not been late with bills, it’s not even due. I contacted Telstra who advised that my account does not have a restriction, but I’m concerned that this ‘glitch’ might affect other things like credit ratings etc. can someone please advise