tia2351
Level 2: Rookie
July

smart home cancellation

hi team

 

looking to cancel my tesltra smart home package unable find someone to help

 

please advise contact number

 

glen

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Jupiter
Level 25: The Singularity
Level 25: The Singularity
July

Re: smart home cancellation

In response to tia2351

The contact number is 132200, but you probably on't get through.

 

Send a message using the My Telstra app on your mobile (blue icon, bottom right of Get Help screen). If Codi tries to send you somewhere else, type "Speak to a consultant" and you should be transferred to the queue to chat to a human.

Never be afraid to back yourself when trying new things, just always make sure you have 3 escape routes if things go wrong.
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