sperating a bill with nbn connection fee

[rachbruce]

Hi I trying to get telstra to seperatea bill I have paid, which has the NBN connection fee $300 on it as I need this for my agent. But they are saying its not possible not sure what else to do

[DrQ]

The billing system means it is billed on the account it is applied to. There isn’t, as far as I know, any way to seperate it, so would match the information you have been provided.

[rachbruce]

My agaent is saying in order for my $300 NBN Development fee to be refunded by the property owner I need to supply them with an itemised account/ tax invoice showing the fee as paid from telstra. The agent claims this is possible as I live in a complex and other tennants have had no issue in doing so ..
And I'm not having any luck

[DrQ]

The normal Telstra bill is your tax invoice. It should also have all the fees including that one itemised.

[Ozmoz]

---

@rachbrucewrote:
My agaent is saying in order for my $300 NBN Development fee to be refunded by the property owner I need to supply them with an itemised account/ tax invoice showing the fee as paid from telstra. The agent claims this is possible as I live in a complex and other tennants have had no issue in doing so ..
And I'm not having any luck

---

I'd ask the agent which tenants have been able to do that so you can speak to them to see what/how they did it? I personally think you are being told a furphy.