Level 1: Cadet

stolen phone

How do I cancel my sim card from overseas??

My phone was stolen last night in Bali and I don't want anyone logging in and racking up a big bill.

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Support Team
Support Team

Re: stolen phone

Hi ruthliddle, I hope the mobile can be found - in the meantime, if you get in touch with our teams on +61 2 9242 0570 or the online chat service at https://livechat.telstra.com/TCOM:Facebook:Consumer they can block the IMEI of the handset so it can't be used by anyone else in the meantime.

Need help? Check out our Community Wiki or Support Portal || Looking for a new mobile? Order online today || Get help with any Tech at Home with Telstra Platinum || Don't forget to tag answers as Accepted Solutions and give a Like to the member(s) who helped you out.

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