kenlyo
Level 1: Cadet

Suspectted SCAM email.

I gave up on trying to report a suspected scam email to Telstra.  It was sent advising me that I had paid an account twiceand to click on a message to organise a quick refund.  That sounded funny!  I checked my Bpay payents and I hadn't double paid anything to Telstra.

 

I found it difficult to to follow Telstra's reporting procedure and gave up.  They make it so hard to report  it will be difficult wade through the 'jargon' and I think many people will give up.

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2 REPLIES 2
Steph
Telstra (Retired)
Telstra (Retired)

Re: Suspectted SCAM email.

Hi kenlyo

That's not good to hear. 

Which part of the reporting process did you find difficult to follow?

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kenlyo
Level 1: Cadet

Re: Suspectted SCAM email.

It was the first time I used it so it took a while to stumble my way.  I hope these scammers continue to use bad grammar, spelling mistakes and other giveaways.  I guess some people still get caught out.   Ken

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