Highlighted
Level 1: Cadet

Suspend interent bundle for account <removed for privacy>

I am writing to ask if I can suspend the internet bundle on my account while  I am unable to return to Australia.  The account is listed in my parents’ name, both of whom are deceased. I thought that following my father’s death, the account was transferred to my name – <removed for privacy>

 

I am currently out of Australia and will not return until around February next year. My older sister lives in the same unit but is unable to use the internet due to an intellectual disability.

Was this helpful?

  • Yes it was, thank you
  • No, I still need help

Set it & forget it

With direct debit there’s no need to give paying your bill another thought.

Avoid queuing up and never worry about late fees again.

Setup direct debit