Level 1: Cadet

Telstra Bill Paid Twice

Hey, I've accidentally paid my internet bill twice is it possible if i could get that money back?  I paid it on 2 different banking accounts online.  please help asap.




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Level 23: Superhero

Re: Telstra Bill Paid Twice

Your best bet is to contact Telstra directly to request this on 132200. Crowd Support is primarily customer-to-customer assistance so most people on here have no access to your account.

Please be aware though that the refunds team operate 8-5 Monday to Friday, and with Monday being a public holiday they may not be able to get the request going until Tuesday. Smiley Sad

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Please note: I am not a Telstra employee and any posts or opinions are entirely my own and don't reflect any official company position.

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