Level 1: Cadet

Telstra ID verification

The verification email and mobile number that the one-time code is being sent to are not mine

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Level 22: Superhuman
Level 22: Superhuman

Re: Telstra ID verification

If you are unable to use your Telstra ID to access your account or services on the My Telstra app or on the My Account webpage, you will need to contact support on 132200 and request the current credentials of your ID be corrected.


The email/mobile should be the ones recorded as your contact options on your account.

Stevo 52
Too many devices, probably an addict :-) also a tinkerer and developer of stuff..
Not with Telstra, just another customer like you!

Set it & forget it

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