Baghdad
Level 1: Cadet

Telstra Locater

Answered

Hi,

 

Anyone please help me how to cancel "Telstra Locator" Subscription?

 

I'm struggling to find a right place.

I went to Telstra shop, not helping.

Tried Telstra App and Support portal.......no hope.

 

You would expect customer can unsubscribe from "Telstra My Account"; unfortunately nothing; I can't even see "Telstra Locator" subscription on MyAccount.

 

Appreciate your help team.

Thanks,

 

1 ACCEPTED SOLUTION

Accepted Solutions
DrQ
Level 24: Supreme Being
Level 24: Supreme Being
Accepted Solution

Re: Telstra Locater

if you in the app send a message to the support team or call 132200 and say “disconnect” (if you can get through by phone) the disconnection team should be able to assist. 

Helpful Links

Internet not working or outage in your area? - Check the Outage page for details and troubleshooting.
Help with an account issue? - LiveChat 24x7 support
View Usage, Bills and more - Check it out on MyAccount

Previously worked with a Telstra Partner however I am not a Telstra Employee, just a fellow customer helping when I can.

View solution in original post

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DrQ
Level 24: Supreme Being
Level 24: Supreme Being
Accepted Solution

Re: Telstra Locater

if you in the app send a message to the support team or call 132200 and say “disconnect” (if you can get through by phone) the disconnection team should be able to assist. 

Helpful Links

Internet not working or outage in your area? - Check the Outage page for details and troubleshooting.
Help with an account issue? - LiveChat 24x7 support
View Usage, Bills and more - Check it out on MyAccount

Previously worked with a Telstra Partner however I am not a Telstra Employee, just a fellow customer helping when I can.

View solution in original post

Set it & forget it

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