Some of the links and information provided in this thread may no longer be available or relevant.
If you have a question please post a new topic.
Third party charges
My account this month has a $5 third party charge but I have no sms or phone contact in my log regarding anything on the date they allege it occurred and know nothing about this. In reading up I believe these charges are now illegal due to the $10 million dollar fine earlier in the year is this right and if so how did I get charged $5 I have contacted Telstra who have barred all future charges but seem unable thus far to get a revised bill issued?
- 0 Likes
- 280 Views
- 1 Reply
Was this helpful?
- Yes it was, thank you
- No, I still need help
Re: Third party charges
I can appreciate your concerns with this Third Party Charge that have been received and do apologise for any inconvenience this has caused you There is more information on the exit of the Premium Direct Billing available at
With further details also available at
You can contact us on 132200 (08:00 - 21:00 Mon-Sun EST) to have this disputed further.
Need help? Check out our Community Wiki or Support Portal || Looking for a new mobile? Order online today || Get help with any Tech at Home with Telstra Platinum || Don't forget to tag answers as Accepted Solutions and give a Like to the member(s) who helped you out.
All moderation actions are supported by the CrowdSupport Community Guidelines
- 0 Likes
- 0 Replies