Bojangles1
Level 1: Cadet

Tracking assistance

I ordered an I phone 11 on 26th march.  When entering my tracking number it confirms that I made my order on this date, and the status is completed. No further info! 

Obviously can't speak to Telstra at the moment, and have exhausted all other avenues (complaints, online support systems). Would love to cancel my order if the phone is 3-4 months away from arriving, but I can't even tell if that's the case at the moment. On ordering, there was supply and 1-5 days delivery 😒

Was this helpful?

  • Yes it was, thank you
  • No, I still need help

Set it & forget it

With direct debit there’s no need to give paying your bill another thought.

Avoid queuing up and never worry about late fees again.

Setup direct debit