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Mario426
Level 1: Cadet
September 2012
Usage History
Is there a way to download my usage history to a CSV file or similar so that I can analise my useage in Excel?
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Lathania
Level 21: Augmented
September 2012
Re: Usage History
Hi Mario,
Welcome to Crowd Support!
Unfortunately this information is unattainable for customers. Your best bet would be to download usage monitoring software such as Netlimiter for example, which will allow you to monitor and analyse all future usage.
Welcome to Crowd Support!
Unfortunately this information is unattainable for customers. Your best bet would be to download usage monitoring software such as Netlimiter for example, which will allow you to monitor and analyse all future usage.
Lathania
_____________________________________________
I'm a Telstra employee posting on my own volition, my opinions and comments are my own and may not reflect Telstra's values and policies.
_____________________________________________
I'm a Telstra employee posting on my own volition, my opinions and comments are my own and may not reflect Telstra's values and policies.
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Drat
Level 22: Superhuman
September 2012
Re: Usage History
Yes, there is. (Edit: Sorry, Lathania!)
Step 1:
Step 2:
Step 3:
Step 4:
Step 5:
——
Departed from CrowdSupport as of 12 June 2013, when the fun factor for me had finally completely evaporated with all the recent site layout and functionality changes, and the apparent efforts to turn a community goodwill-powered vehicle into something closer to a customer service channel.
The opinions and sentiments expressed above are mine only, and do not necessarily reflect Telstra's views or position. I work at Telstra, but my participation here is strictly in a personal capacity as a fellow Australian telecommunications services consumer, and you can safely assume you are not my customer, client, patron, benefactor or friend when I post in this forum.
Departed from CrowdSupport as of 12 June 2013, when the fun factor for me had finally completely evaporated with all the recent site layout and functionality changes, and the apparent efforts to turn a community goodwill-powered vehicle into something closer to a customer service channel.
The opinions and sentiments expressed above are mine only, and do not necessarily reflect Telstra's views or position. I work at Telstra, but my participation here is strictly in a personal capacity as a fellow Australian telecommunications services consumer, and you can safely assume you are not my customer, client, patron, benefactor or friend when I post in this forum.
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Lathania
Level 21: Augmented
September 2012
Re: Usage History
Is this for BigPond usage or Telstra?
Lathania
_____________________________________________
I'm a Telstra employee posting on my own volition, my opinions and comments are my own and may not reflect Telstra's values and policies.
_____________________________________________
I'm a Telstra employee posting on my own volition, my opinions and comments are my own and may not reflect Telstra's values and policies.
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Drat
Level 22: Superhuman
September 2012
Re: Usage History
Lathania wrote:
Is this for BigPond usage or Telstra?
Telstra services not including BigPond, as far as I can see. Usage that is billable (including what ends up being covered by the included call and data allowance in the applicable plans, resulting in no additional charges).
——
Departed from CrowdSupport as of 12 June 2013, when the fun factor for me had finally completely evaporated with all the recent site layout and functionality changes, and the apparent efforts to turn a community goodwill-powered vehicle into something closer to a customer service channel.
The opinions and sentiments expressed above are mine only, and do not necessarily reflect Telstra's views or position. I work at Telstra, but my participation here is strictly in a personal capacity as a fellow Australian telecommunications services consumer, and you can safely assume you are not my customer, client, patron, benefactor or friend when I post in this forum.
Departed from CrowdSupport as of 12 June 2013, when the fun factor for me had finally completely evaporated with all the recent site layout and functionality changes, and the apparent efforts to turn a community goodwill-powered vehicle into something closer to a customer service channel.
The opinions and sentiments expressed above are mine only, and do not necessarily reflect Telstra's views or position. I work at Telstra, but my participation here is strictly in a personal capacity as a fellow Australian telecommunications services consumer, and you can safely assume you are not my customer, client, patron, benefactor or friend when I post in this forum.
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Lathania
Level 21: Augmented
September 2012
Re: Usage History
Ok well to clarify on my original post, the information is unattainable for BigPond services. My issue when posting here is that I sometimes forget Telstra does more than just BigPond. I suppose it's a given considering what I do 8 hours a day
Lathania
_____________________________________________
I'm a Telstra employee posting on my own volition, my opinions and comments are my own and may not reflect Telstra's values and policies.
_____________________________________________
I'm a Telstra employee posting on my own volition, my opinions and comments are my own and may not reflect Telstra's values and policies.
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banjut
Level 1: Cadet
September 2012
Re: Usage History
Yep. Found that. Login to the telstra web site / My Account from your PC. Go to online billing. On the right, there's a Download/Print Bill section. Click on "Full itemised usage - CSV".
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